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Controls

Controls are the foundation of your compliance assessment. This guide explains how to work with controls in ForgeComply.


What Is a Control?​

A control is a specific security requirement that your organization must address. Controls are defined by compliance frameworks (SOC 2, ISO 27001) and cover areas like:

  • Access management
  • Data protection
  • Incident response
  • Change management
  • Business continuity

Each control asks a question about your security implementation. Your job is to answer honestly and provide supporting documentation.


The Controls Page​

Navigate to Controls in the sidebar to see all controls in your assessment.

Control List​

Each control shows:

  • Control ID — Unique identifier (e.g., AC-01)
  • Title — Brief description
  • Category — Security domain
  • Status — Current evaluation status
  • Owner — Assigned person

Filtering​

Filter controls by:

  • Status (Pass, At Risk, Fail, Not Started)
  • Category
  • Search by title or ID

Answering a Control​

Click any control to view details and provide your response.

The Question​

Each control has a core question about your implementation. Read it carefully.

Example: "Is multi-factor authentication enforced for all user accounts?"

Answer Options​

AnswerWhen to Use
YesFully implemented and operating as described
NoNot implemented
PartialPartially implemented or in progress
N/ANot applicable to your organization

Be honest. Auditors will verify your claims. It's better to show gaps and remediation plans than to overstate compliance.

Notes​

Add context explaining your answer:

  • How the control is implemented
  • What systems are involved
  • Any nuances or exceptions

Notes are internal — auditors do not see them directly.


Control Status​

After evaluation, each control receives a status based on completeness:

Pass​

All requirements are satisfied:

  • Question answered (Yes or N/A with justification)
  • Owner assigned
  • Policy linked
  • Evidence provided (if required for your audit type)

At Risk​

Progress has been made, but something is missing:

  • Answered "Partial"
  • Missing owner, policy, or evidence
  • Some requirements met, others not

Fail​

Critical gaps exist:

  • Answered "No" without remediation plan
  • No answer provided
  • Missing required elements with no justification

Not Started​

No action taken on this control yet.


Dual-Status Evaluation​

ForgeComply evaluates controls on two dimensions:

Design Status​

Based on your answer, owner assignment, and policy linkage:

  • Did you answer the control question?
  • Is an owner assigned?
  • Is a policy linked?

Evidence Status​

Based on evidence completeness for your audit type:

  • Is evidence uploaded?
  • Does evidence meet coverage thresholds?
  • Is evidence current (not stale)?

Why Two Statuses?​

This dual model distinguishes between documented intent and proven operation:

  • A control can pass on design (you answered "yes" with owner and policy) but be at risk on evidence (no proof uploaded)
  • This helps you prioritize: fix design gaps first, then focus on evidence collection

Blocker Controls​

Some controls are considered audit blockers — critical controls that, if failed, will almost certainly result in audit findings. These are highlighted in the dashboard and reports so you can address them first. Examples include:

  • MFA enforcement (AC-01)
  • Incident response plan (IR-01)
  • Risk assessment (GV-03)

Assigning Control Owners​

Every control should have an owner — a specific person accountable for that control.

Why Owners Matter​

  • Auditors expect clear accountability
  • Demonstrates organizational responsibility
  • Enables delegation and tracking

Who Should Be Owner?​

The person who can:

  • Speak to the control's implementation
  • Provide evidence if requested
  • Make decisions about changes

Good vs. Not Ideal​

GoodNot Ideal
"Jane Smith, IT Manager""IT Team"
"John Doe, Security Lead""Engineering"
"Sarah Chen, CISO""Management"

Assign individuals, not teams or departments.


Linking Policies​

Controls should be linked to relevant policies that describe your organization's commitments.

  • Demonstrates documented procedures
  • Shows controls are formalized, not ad-hoc
  • Required for most compliance frameworks
  1. In the control detail view, find the Policy section
  2. Select an existing policy, or
  3. Generate a new policy if needed

One policy typically covers multiple related controls.


Adding Evidence​

Evidence proves your controls are implemented and operating.

What Counts as Evidence?​

  • Screenshots of configurations
  • System exports
  • Logs and reports
  • Training records
  • Policy acknowledgments

Evidence Requirements​

Requirements vary by audit type:

  • Type I / Stage 1 — Primarily design evidence (policies, configurations)
  • Type II / Stage 2 — Operating evidence over time (logs, records, reviews)

How to Add Evidence​

  1. In the control detail view, find the Evidence section
  2. Upload files or link existing evidence
  3. Evidence enters review workflow

See Evidence Documentation for details.


Working Through Controls​

Sequential Approach (Guided Setup)​

Enable Guided Setup to work through controls one at a time in a structured sequence.

Category Approach​

Work through one category at a time (e.g., all Access Control, then all Data Protection).

Priority Approach​

Start with critical controls or known gaps.

Any Order​

Controls are independent — work in whatever order makes sense for your organization.


Control Evaluation Tips​

Be Specific​

"We use Okta for SSO with MFA required" is better than "Yes, we have MFA."

Acknowledge Gaps​

If something isn't implemented, say so. Document your remediation plan.

Update as You Go​

If implementation changes, update your control response.

Assign Owners Early​

Don't leave this for the end. Auditors expect ownership.

Controls without policies appear incomplete.


Bulk Operations​

For efficiency, you can:

  • Filter to specific categories
  • Review multiple controls in sequence
  • Generate policies for related controls together

Individual attention to each control is still required.


What Happens to Controls in Reports?​

When you generate reports:

  • Control status is captured at that moment
  • Linked policies are included
  • Evidence references are included
  • Owner assignments are recorded

Reports are immutable — changes after generation require new reports.


Frequently Asked Questions​

Can I change my answer later?​

Yes, until you generate reports. After that, generate new reports to reflect changes.

What if a control doesn't apply to us?​

Select "N/A" and provide a justification in the notes.

Can multiple people work on controls?​

Yes, team members can work simultaneously. Coordinate to avoid conflicts.

Do notes appear in reports?​

No. Notes are internal working documentation.

What if I don't know the answer?​

Mark as "Not Started" and assign to someone who does know. Or use AI assistance for guidance.


Next Steps​